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ABOUT SERVICE
- you get prompt answers to your questions
- being an experienced craftsman, I realize each wish of yours
- you get items in an original package
- our team, including me and my assistants, work as one to create quality goods in a short time
- very fast shipping as I use services of the logistics companies
- you are provided with product care instructions
SHIPPING METHODS
Delivery is very safe and fast as I use Fedex, DHL or other best delivery services in your country. It is possible due to my logistics partner with branches in Europe and the USA. Delivery will be that quick that you won`t even notice the item has been shipped from Ukraine.
For example, if you are from the USA or Europe, shipping will take 2-5 days (i.e. business days)!
You will get a tracking number so that you can check the status of your order any time.
HOW I CAN MAKE YOUR ITEM LOOK INDIVIDUAL AND SPECIAL
I can apply your monogram to your item. It could be some text or logo using a method of hot stamping. Such technology provides a very quality image on leather and leaves no unpleasant smell which is left after laser engraving.
ABOUT QUALITY
1. Thorough selection of leather and accessories
2. The item is designed by a qualified craftsman who has sufficient experience in using such goods and is aware of the functions the item is supposed to perform
3. Every inch is cut by hand
4. Every inch is hand-polished
5. Every inch is hand-stitched
1. Read about our Kids Safety policy.
2. Please feel free to Email us with any special requests or questions.
DELIVERY & SHIPPING
Delivery Time = Processing Time + Shipping Time
All items are made-to-order, so it is requested 3-10 business days to handcraft. Please refer to a more accurate processing time noted under the product page add-to-cart button.
We provide 3 shipping methods for you to choose from as followed frame.
Method
|
Shipping Time
|
Price
|
Standard Shipping
|
To US,UK,AU,FR,DE,IT,ES: 11-13 Business Days
To Other Countries: 15-18 Business Days
|
$5.99
|
Expedited Shipping
|
To US,UK,AU,FR,DE,IT,ES: 8-10 Business Days
|
$7.95
|
Expedited Shipping
|
To CA: 13 Business Days
|
$9.99
|
Urgent Shipping
|
To UK: 5-7 Business Days
|
$12.95
|
Urgent Shipping
|
To Other Countries: 3-6 Business Days
|
$28.5
|
*Please note that the above time frame doesn't include production time or account for delays caused by vendors and weather.
SHIPPING INFORMATION
Shipping Address -The shipping address will be taken from the PayPal record (PayPal checkout model). The address can be changed before we ship your orders. However, once we ship your orders, the shipping method or address can't be changed.
1. If there is a problem with your address and that caused the package to return, then you will be charged for the shipping cost if you require a refund.
2. Also, please note that all the personalized items need to be charged for 30% restocking fee if it is returned to us due to incorrect or incomplete address.
Order Tracking - After your order is shipped, you will receive a shipping notification email. If you require further tracking information, please click here to check.
Should you not be totally satisfied with your items we offer 99 day returns and exchanges service to ensure you are left as happy as possible.
Please see here for the full list of terms and conditions for our refund and exchange policy.